Will the next retail decade belong to department stores? Many department stores have prepared well for the forthcoming retail years, which are anticipated to be both exciting and challenging. Having been in business for over 175 years, the best department stores are going to embrace new customer expectations and behaviour by developing smarter stores and services. Anticipating future lifestyles, defining the best assortment mix, ensuring excellent customer services and surprising customers in a creative manner are some of the main pillars on which department stores could base their business model for future success. 

During the two-day Summit, highly successful retail CEOs from around the world will present the latest developments and their visions regarding these strategic topics.

Listen to compelling retail success stories and future strategies presented by seasoned CEOs

Gain unique insights into the latest evolutions of the world's leading department stores and brands

Meet top executives from department stores and stakeholders from around     the world